Privacy Policy
Who collects your personal data
Your personal data is collected by Box Office Tickets di Masala Marina e C. S.n.c., with its registered office at Viale Regina Margherita, 43 – 09124 Cagliari (CA), which, as the Data Controller, is committed to protecting your privacy and security in accordance with Regulation (EU) 2016/679 (GDPR) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and, at national level, the Code on the Protection of Personal Data, Legislative Decree No. 196 of 30 June 2003, as amended by Legislative Decree No. 101 of 10 August 2018, containing provisions for the alignment of national legislation with the provisions of the GDPR (“Privacy Code”).
Should you purchase a ticket, the event organiser or commercial partner (box office and sales network) is an additional independent data controller; you should always read their respective privacy policy before providing your personal data and proceeding with your purchase. This event organiser or commercial partner, as an independent data controller, may also ask you – whilst purchasing tickets on our platform – to give your consent for certain specific purposes of their own; you are always free to give or withhold your consent.
his Privacy Policy applies to the processing of personal data carried out via the website boxofficesaredegna.it, which is owned and operated by Box Office Tickets di Masala Marina e C. S.n.c., and does not apply to any third-party websites you may visit via links..
For any enquiries, please contact the Data Controller, who is always available at the following email address: info@boxofficesardegna.it
Who we share your personal data with
Your personal data will never be disclosed to third parties for purposes unrelated to the provision of the ticketing service without your prior express consent. It may, however, be the case that some of our business partners or event organisers offer you the opportunity to receive, for example, their informational and promotional communications. In this case, we will provide you with the privacy policy of the relevant business partner or event organiser, and you may choose whether or not to accept their service.
Within our company, your personal data is processed by specifically designated and suitably trained staff; for certain activities (such as, for example, the home delivery service for your tickets or the technical maintenance of the portal), we may engage independent professionals or external companies, who are also bound by our instructions and committed to ensuring the protection of your personal data.
We process your personal information on our server located in Italy, and there are no plans to transfer your personal data outside the European Economic Area.
What data we collect
When you visit our platform, we automatically collect certain personal data which is transmitted automatically by the IT systems and Internet communication protocols necessary for the website to function. This information is not collected to be associated with identified data subjects, but by its very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes the IP addresses or domain names of the computers used by users connecting to the site, the URI (Uniform Resource Identifier) addresses of the resources requested, the time of the request, the method used to submit the request to the server, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the user’s operating system and IT environment.
How we protect your data
We strive to ensure the fair and transparent processing of your personal data and to protect you and our sales platform from unauthorised access to the information in our possession and from the unauthorised alteration, disclosure and destruction of such data.
Specifically:
We encrypt several of our services using SSL;
We carry out verification when you subscribe to the Boxol newsletter and when you link your mobile number to your account;
We review our practices for collecting, storing and processing information, including physical security measures, to prevent unauthorised access to our systems;
We only grant access to your personal information to authorised individuals who have been specifically instructed and trained and who are bound by a duty of confidentiality
How long we retain your data
We retain your data for varying periods of time depending on the type of service we provide to you and, in any event, your data will be retained for the time strictly necessary to fulfil those purposes, in accordance with the principles of data minimisation and storage limitation as set out in Article 5(1)(e) of the GDPR.
For the purpose of booking, purchasing, issuing and dispatching tickets: we retain the personal data processed for this purpose for as long as is necessary to provide you with Boxol’s Services and, in any event, until the expiry of the period stipulated by the specific legal obligation or applicable legislation, in particular the accounting and tax regulations governing sales transactions. In any event, as this processing is carried out for the provision of Services, we will process your data for as long as permitted under Italian law to protect our interests against any potential claims relating to the Services.
For the purpose of complying with legal obligations: your personal data will be retained for as long as required by the specific obligation or applicable legal provision.
For the purposes of registering on the website, subscribing to the newsletter, receiving ticket availability notifications and marketing activities: we retain the personal data used for these purposes until you withdraw your consent. Should you decide at any time to withdraw the consent you have previously given us for any of these individual activities, we will delete all your personal data relating to those respective services. For example, we retain your email address until you unsubscribe from the Boxol newsletter service.
With regard to the purpose of sending soft spam communications: we retain the personal data used for this purpose until you object to this type of activity on our part. Therefore, if you wish to object to this purpose now or at a later date, we will delete your data for this purpose as soon as you inform us.
For the purpose of preventing abuse and fraud: we retain personal data collected for this purpose for as long as is necessary to ascertain whether fraudulent activity has taken place. The retention period will be extended should a dispute or controversy arise and we need to exercise our right of defence and protect ourselves in court.
Why it is necessary to provide personal data
The provision of your personal data is optional; however, should you decide not to provide it, we will be unable to provide you with Boxol services or allow you to purchase tickets, as your personal data is necessary for the fulfilment of legal obligations and/or contractual obligations and pre-contractual measures.
What rights you can exercise
We retain your data for varying periods of time depending on the type of service we provide to you and, in any case, your data will be retained for the time strictly necessary to achieve these purposes, in accordance with the principles of data minimisation and storage limitation pursuant to Article 5(1)(e) of the GDPR.
For the purpose of booking, purchasing, issuing and dispatching tickets: we retain the personal data processed for this purpose for as long as is necessary to provide you with Boxol’s Services and, in any event, until the expiry of the period stipulated by the specific legal obligation or applicable legislation, in particular the accounting and tax regulations governing sales transactions. In any event, as this processing is carried out for the provision of Services, we will process your data for as long as permitted under Italian law to protect our interests against any potential claims relating to the Services.
For the purpose of complying with legal obligations: your personal data will be retained for as long as required by the specific legal obligation or applicable legislation.
For the purposes of website registration, newsletters, ticket availability notifications and marketing activities: we retain the personal data used for these purposes until you withdraw your consent. Should you decide at any time to withdraw the consent you have previously given us for any of these individual activities, we will delete all your personal data relating to those respective services. For example, we retain your email address until you unsubscribe from the Boxol newsletter service.
With regard to the purpose of sending soft spam communications: we retain the personal data used for this purpose until you object to this type of activity on our part. Therefore, if you wish to object to this purpose now or at a later date, we will delete your data for this purpose as soon as you inform us.
For the purpose of preventing abuse and fraud: we retain personal data collected for this purpose for as long as is necessary to ascertain whether fraudulent activity has taken place. The retention period will be extended should a dispute or controversy arise and we need to exercise our right of defence and protect ourselves in court
How to contact us regarding your privacy enquiries
For any enquiries regarding privacy, you can contact us at the following email address: info@boxofficesardegna.it.